FAQ

Frequently Asked Questions

Our vinyl wall decals offer a classy hand-painted look, and go up in just minutes and without the mess! Wall decals are adhesive lettering and graphics that apply to your wall like a large sticker. Our decals are made with a PVC-based material that gives a tasteful look to your home. They can easily go on any smooth or semi-smooth surface. Wall decals are safe on paint, so they work great indoors. Vinyl wall art is one of the hottest new trends in home decor, and we love making them!
If you’ve ever applied a sticker to anything, this is very similar. Most of our buyers have never applied them before, and they tell us application is smooth and quick. Our wall decal kits make application easy! Your decal kit comes with everything you need to apply your quote in just minutes.
Our wall decals come in three layers. The vinyl decal is on a paper backing, and transfer tape is placed on top of the decal. The transfer tape is used to remove the decal from the paper backing. You then apply the decal onto your wall using the transfer tape. After pressing decal to your wall and smoothing out any bubbles with your applicator (included), just remove the transfer tape. The vinyl decal will stay in place on your wall! See our Application Instructions for step-by-step instructions.
No, all the letters and pieces of your decal already come pre-placed on transfer tape. Some large graphics, such as trees, come in multiple sections that you need to line up together, but all the pieces within the sections have already been placed in the right spots. That means you don’t need to put individual pieces up one by one. We’ve done that work for you already!
Most customers tell us they can apply quotes in about 10-15 minutes. Some of the large graphics we have, such as trees, can take longer depending on the size. They usually take 30-60 minutes.
Yes, the decals can be simply peeled away with some tweezers or your fingernails. The material we use is made for indoor use so that no adhesive will be left on your wall. Our vinyl is also safe on wall paint and most surfaces. The material we use is durable enough to stay on your wall as long as you want, and it can be easily removed in just minutes.
Removing the decals often damages the vinyl. While some customers have successfully re-used the decals, the decals are meant for only one application.
Our material works on most surfaces, including textured ones! If you have orange peel-type textures, we recommend you order come color samples and test the vinyl on your wall first. Some paints have a gritty or sandy component, which can prevent wall decals from sticking. Most sheetrock or drywall surfaces are compatible with our vinyl wall decals.
The material we use is meant for indoor use, so it is safe and gentle on paint. If you have recently painted, we recommend waiting at least two weeks before applying our wall decals. While it’s very rare for this vinyl to damage your walls, Decals for the Wall cannot guarantee the condition of YOUR walls, so we are not liable for any paint loss or damage.
Yes, decals apply very well to glass. Our vinyl is also rated to last at least three years outdoors. If you are applying them outside, we recommend not taking them through and hard car washes.
Yes, our vinyl can stand up to the steam and moisture inside of a bathroom. Just make sure the application surface is completely dry before you apply the decal.
We recommend waiting at least two weeks after painting to apply the wall decal.
If you need the decals in our store in a different size, we’d be happy to help! Send us a message through our contact page and let us know which decal you’re interested in and approximately what size. At this time, we are not able to change the graphics, fonts or make the decal in multiple colors.
At this time we are not able to make custom orders. Submit your decal idea through our contact page and we’ll put it on our production list!
We ship all items within two to three business days. They ship out as soon as we’re doing making your decals!
All purchases in the US ship via USPS Priority Mail, which arrives in 2-3 business days. International orders are shipped via USPS International First-Class Mail and, depending on the country, shipping generally takes 10-16 days for the package to arrive.
Yes, you only need to pay shipping on the first item or the item with the higher shipping cost. The shopping cart will automatically combine your shipping charges.
We will email you the tracking number for your package as soon as your item ships! If you are shipping your item outside of the US, you will receive a confirmation number. USPS, however, doesn’t track international packages once they have left the US.
We ship all items via the United States Postal Service.
At this time, all packages ship via USPS Priority mail and we do not offer express or overnight shipments.
International orders generally take 10-16 days to arrive. If your package hasn’t arrived in this timeframe, let us know through our contact page.
If you are not happy with your decal for any reason within the first 90 days of your purchase, we’d be happy to issue a full refund. You are responsible for return shipping. Please contact us if you would like to return your decal.
If you change your mind after receiving your item, you can exchange it for any item of equal or lesser value. The decal must be in its original package without having been applied to your wall or damaged. You are responsible for return shipping and the shipping on your new item. Please contact us if you would like to exchange your decal.
If you have any other questions, contact us through our contact page or call us at (801) 228-0665.
 

Need Installation Help?

Visit our How to page for details on how to properly install your vinyl wall decals, quotes, and sayings from Printing Jay!

 

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Printing Jay offers the best vinyl wall decals on the market! But don’t take our word for it. See what customers like you are saying on our testimonials page!